Jan and Kristan
Contact Us
Call us
(217) 479-4000
Toll Free – 1-877-372-8266
Direct Line 24 Hour Account Access
1-888-521-9067
TTY 1-888-521-9068
Email Address
Remember: Never send confidential information such as account numbers, social security numbers, etc. via email. If you choose this method of contact, please include a phone number and the best time we can reach you.
Downtown Location
200 West State Street
Jacksonville, IL 62650
West Morton Location
1718 West Morton
Jacksonville, IL 62650
Mailing Address
P.O. Box 1330
Jacksonville, IL 62651-1330
Downtown Hours:
Monday-Friday
Lobby 8:00 a.m. – 4:00 p.m.
Drives 8:00 a.m. – 4:30 p.m.
Saturday
Drives 8:00 a.m. – 12:00 p.m.
West Morton Hours
Monday-Friday
Lobby 8:00 a.m. – 4:00 p.m.
Drives 8:00 a.m. – 5:30 p.m.
Saturday
Drives 8:00 a.m. – 12:00 p.m.
Lobby by appointment only.